We will retain your information securely and will not use any details you provide to us for any other purpose other than to administer your account and to provide the products and services you have requested from us. As an individual, you have a right under the Data Protection Act 1998 to obtain information from us, including a description of the data that we hold on you.
Data Protection Act
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
What we capture
Why we capture
Improve the site by monitoring how you use it and respond to any feedback you send us if you’ve asked us to provide you with information about local services if you want it. We can’t personally identify you using your data. Click trails to record the paths taken by visitors through the website. This information is generally recorded against IP addresses and may be possible to correlate by computer. Publishable content consists of comments or other submissions of content you would like us to publish on our website.
What do we capture?
Contact details and publishable content are collected when supplied by you either via the website or direct to us by other means. Click trails are recorded by our servers as each request reaches the website. This includes but is not limited to
- The type of browser you are using.
- The date and time of your visit.
- Your IP address.
- The address of the website that referred you to ours.
- The addresses of pages accessed and any documents downloaded.
How do we disclose it?
We may disclose your personal information to third parties, and you consent to us disclosing your personal information to third parties, under the following circumstances.
- As part of a sale of all or part of our business.
- When explicitly authorized to do so by yourself at the time you supply the information.
- As required or authorized by any applicable law.
- As required for processing of credit card payments by Internet Payment Gateways and Merchant Facilities.
- As part of an investigation by us into you or your activity on our website (including to your Internet Service Provider or network administrator)
Keeping it secure
Transmitting information over the internet is generally not completely secure, and we can’t guarantee the security of your data. Any data you transmit is at your own risk & we won’t share your information with any other organizations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.
You have the right (excluding exceptions outlined in the Privacy Act) to seek access to and update or correct the personal information we hold about you. If you make an access request, we will ask you to verify your identity. We may charge a fee to cover the costs of meeting your request. If you would like to seek access to the personal information we hold about you, you can contact us as outlined in section 10.
Secure payment transactions via Vivawallet
All payments are processed through links that are encrypted with an SSL Certificate.
You can contact us using the contact form by clicking here.